Product / Civic support
Vocal.
A way to bring civic concerns into view.
VOCAL / CIVIC SUPPORTConcept diagram
A concern.
A place to start.
A place to start.
PeopleComplaintsNGO
No citizen records shownThe starting point
How can a digital tool support work that happens on the ground?
Vocal is a civic-complaints solution handed to an NGO for its operations and on-ground work helping people in distress.
The decision
Give people a way to lodge a complaint, with an application the NGO can use in its work. The project is about civic support, and is separate from my voice-calling experiments.
What I built
- Citizen complaint submission
- An application supporting NGO operations and on-ground work
Where it stands
Operating on the ground, according to my current project status.